You can contact the Sanford Health Release of Information Department for a copy of your child’s records. We can also send immunization records directly to your child’s school. Your child’s pediatrician also can print a copy of your child’s record for you." } },{ "@type": "Question", "name": "Can I view or get copies of my medical record?", "acceptedAnswer": { "@type": "Answer", "text": "
Sanford Health offers secure online access to portions of your clinic medical record, such as test results, through My Sanford Chart. If you are not currently a My Sanford Chart user, learn more and sign up. For access to all portions of your medical record for any Sanford Health facility, a written request should be sent to the Sanford Health Release of Information Department. You may also view your medical records by appointment with our department.
" } },{ "@type": "Question", "name": "Who can sign the authorization form?", "acceptedAnswer": { "@type": "Answer", "text": "
Authorization forms must be signed by the patient or the patient’s court-appointed legal representative/guardian. Parents may sign an authorization form if their child is a minor.
" } },{ "@type": "Question", "name": "How can I request access to someone else’s medical records?", "acceptedAnswer": { "@type": "Answer", "text": "
Sanford patients can request access online to the medical records of a child, family member or person under their care (known as “proxy” access) by visiting My Sanford Chart and selecting “Request Access to Another Person.” For your request to be processed as quickly as possible, please be sure all information, including social security numbers, is complete and correct.
Third-parties with an authorization signed by a patient should forward that authorization to the nearest Sanford Health Release of Information location. Please refer to the Contact Information on this page for those locations.
Authorized third-parties without a signed authorization should submit a health information exchange (HIE) request for access to Sanford patient data or medical records. Authorized parties may include:
- Healthcare providers seeking electronic access to medical records or patient data
- Research organizations
- Health insurance companies submitting a new request for medical records or member data
" } },{ "@type": "Question", "name": "How can I get the medical records of a deceased patient?", "acceptedAnswer": { "@type": "Answer", "text": "
If a patient is deceased, the authorization must be signed by the court-appointed legal representative of the estate. In some states, a surviving spouse, an adult child, parent or other next of kin may have the authority to request medical records.
" } },{ "@type": "Question", "name": "How much does it cost to get my medical records?", "acceptedAnswer": { "@type": "Answer", "text": "
There is no cost for copies of a medical record given directly to the patient or another health care provider.
" } },{ "@type": "Question", "name": "How long does it take to get my medical records?", "acceptedAnswer": { "@type": "Answer", "text": "
We process requests as quickly as possible and require a minimum of 48 hours from the time the request is received. One of our customer service representatives will contact you if there are major delays in processing your request.
If medical records are needed for urgent health care needs, urgent services are available. It is important to note on your request the date the records are needed. For urgent services, please contact us to make special arrangements.
" } },{ "@type": "Question", "name": "Can my doctor, who is outside Sanford Health, request my records?", "acceptedAnswer": { "@type": "Answer", "text": "
Yes. Health care providers outside of Sanford Health who are providing you care can request your medical records.
" } },{ "@type": "Question", "name": "Who can pick up medical records?", "acceptedAnswer": { "@type": "Answer", "text": "
If someone other than the patient will be picking up copies of medical records, please let us know in advance. The person picking up the medical records must bring written authorization from the patient. Identification is required to pick up all medical records.
" } },">
